Nvidia is known as a powerhouse of gaming and graphics processing. However, their Control Panel or GeForce Experience application gives the users a plus hand to boost their Nvidia-powered devices.

But even this giant also not immune from random errors. NVIDIA App – Unable to Retrieve Settings error message is one of them. This can be a bothersome problem for users, especially gamers relying on NVIDIA’s features for optimal performance.

Fortunately, there are some fixes available that the developers suggested to troubleshoot this problem. So, let’s check let’s check them out.

Why I Am Getting Unable to Retrieve Settings Error Message?

There are several factors that can contribute to why you are getting this problem. Here are some of them that potentially have a chance to trigger this issue:

1. Outdated Drivers
2. Corrupted Installation
3. Software Conflict
4. Administrative Permissions
5. Network Issues

How to Fix Nvidia App – Unable to Retrieve Settings Error

Fixing this problem isn’t a big deal as you just have to perform some simple fixes that we have mentioned below. So, without any further ado, let’s try them out:

Fix 1: Reboot Your Device

Initially, rebooting your Windows 11 PC will be the right option to resolve this unwanted error. To restart your device, go to the Start and click on the Power button. Thereafter, select the Restart option.

Now, wait until your device gets rebooted, then check if the issue gets resolve or not. If you still face the same error, then move towards the next fix.

Fix 2: Run GeForce Experience With Admin Rights

If rebooting doesn’t help you resolve the problem, then you can try running the GeForce using your admin rights. However, in case you don’t know how to do this, here are some steps that will help you:

1. Right-click on the GeForce app. 
2. Select Properties. 
3. Tap on the Compatibility tab. 
4. Afterward, click on Run this Program as Administrator. 
5. Hit the Apply > Save button.
   
   

Fix 3: Remove Scan Locations

There are some cases where we have seen that removing the scan locations and rescanning fixes the NVIDIA App – Unable to Retrieve Settings error message. If you don’t know how to do it, here are the steps:

1. Launch the GeForce Experience.
2. Tap on the Settings button. 
3. Hit the Games & Apps tab. 
4. Now, choose the scan location and hit the Remove button. You must repeat all these steps again to remove all scan options. 
5. Finally, hit the Scan Now option.
   
   

Fix 4: Delete the CefCache Folder

Have you tried clearing the CefCache folder? If not, then you must do it, as many users are reporting that they helped them resolve the NVIDIA App – Unable to Retrieve Settings error message. So, let’s see how to do it: 

1. Close the GeForce if it is running in the background. To do so, simply right-click on the NVIDIA system tray and choose Exit. 
2. Then, press Win+E to open File Explorer and go to: C:\Users\<user folder>\AppData\Local\NVIDIA Corporation\NVIDIA GeForce Experience
3. Thereafter, right-click on the CefCache folder and hit Delete.
   
   
4. Now, relaunch the GeForce Experience software. 
5. Log in using your GeForce Experience account credentials. 

Fix 5: Restore Default NVIDIA 3D Settings

To fix the NVIDIA App – Unable to Retrieve Settings error message, you must try restoring the NVIDIA 3D settings to its default. To do so: 

1. Initially, right-click on NVIDIA and select Control Panel. 
2. Afterward, choose Manage 3D Settings.
3. Now, click on Restore under the Global Settings tab. 
4. Finally, hit the Yes to reset the settings.
   
   

Fix 6: Delete the Steam User Data

Deleting the Steam user data can also be a good option for you to resolve the unable to retrieve settings error on your Windows 11 PC. So, if you don’t know how to do this, make sure to check out these steps:

1. Right-click on Start and select File Explorer. 
2. After that, go to C:\Program Files\Steam\userdata
3. Now, right-click on its subfolder and make sure its name doesn’t have any number. Then, select Delete.
   
   
4. Repeat the same steps for all subfolders. 

Fix 7: Reinstall NVIDIA Control Panel Settings

Reinstalling the NVIDIA control panel settings has proven to be a successful solution for many users experiencing the ‘unable to retrieve settings’ error. It’s worth trying this step to see if it resolves your issue. 

1. Firstly, right-click on the Start and select Run. 
2. Type appwiz.cpl and hit Enter. 
3. This will open the Programs and Features window. You need to locate the software package that you want to remove. 
4. After that, hit the Uninstall button. 
5. If prompted to confirm your action, then hit the Yes button.
   
   
6. Finally, the on screen instruction to delete it completely. 
7. After that, go to the NVIDIA website and download it again. 

Fix 8: Contact Support Team

If you are still getting the NVIDIA App—Unable to Retrieve Settings error message, you have no other option except to contact the support team of NVIDIA or Microsoft. 

You can do this by going to NVIDIA’s official website. However, if you need to contact the Windows team, you can check out our guide to learn the full process. 

Also Read: 

1. How to Get Emojis in Windows 11
2. Fix: Nvgpucomp64.dll Keeps Crashing Games on Windows 11/ 10
3. How to Fix NVIDIA Error Code 0xc000000f in Windows 10/11?
4. How to Fix NVIDIA Control Panel Not Opening Issue on Windows PC
5. What is Nvidia RTX Video Super Resolution? How to Use It

So, that’s all we have for you on how to fix the NVIDIA App – Unable to Retrieve Settings error message on your Windows 11 PC. We hope that this guide has helped you. For more info regarding this NVIDIA error, comment below and let us know. 

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