Microsoft Office Error Code 135011 | How to Fix

Last updated on April 13th, 2024 at 09:46 pm

KEY TAKEAWAYS:

Microsoft Office is a go-to tool that almost everyone uses. But, recently Office error code 135011 started occurring for many Windows users.
You can fix this problem just by Adjusting the Date and Time or updating the Office. But, first checking your internet connection is the most important thing.
Possibly there are users who may not aware how to perform these thing and here you will get the same.

Microsoft Office is one of the most widely used software in the world that is free for Windows users. This pre-installed software offers range of applications such as Word, Excel, PowerPoint, and Outlook that help you create and edit documents, spreadsheets, presentation.

Moreover, it also help you to manage your emails all at one place. Even though it is not common, sometimes Office users may face some errors on their Windows 11/ 10 PC.

Microsoft Office error code 135011 is one of them. But you do not need to worry, as I’ve some fixes for you.

Since I’ve been using the Office suite since 2010, I found some reasons behind this issue, including some fixes that will surely help you resolve this problem.

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What is Microsoft Office Error Code 135011?

It is a common error that occurs when you try to activate or sign in to your Microsoft Office account. As I know, this error message says: “We’re sorry, something went wrong and we can’t do this for you right now. Please try again later. (error code: 135011).”

Well, this error can be frustrating and prevent you from accessing your Office applications. So, here are some reasons why this issue may occur on your Windows 11 PC:

Network Issues
Corrupted Office Installation
Incorrect System Date and Time
Outdated Office Version
Firewall or Antivirus Interference

What Are The Ways to Fix Microsoft Office Error Code 135011?

Fixing error 135011 in Microsoft Office isn’t so tough, but you can easily fix this problem using some simple fixes, as I’ve mentioned below. So, let’s check them out:

Fix 1: Check Internet

To login to your Microsoft account, you need a decent internet speed. So, it is very crucial to have an active internet speed.

You must connect to your WiFi network or if you are already on WiFi, then I would suggest you run a speed test using Speedtest.net.

However, in case you find that the internet speed is below 2MB/Second, then possibily you need to upgrade your plan or talk to your ISP.

Fix 2: Check The Date & Time of Your System

Did you check if your device’s date & time is correct? If not, then you must do so, as it is the most common reason why people face the Microsoft Office error code 135011 when they try to activate or sign in to their Microsoft Office account. To fix this:

First, right-click on the Date & Time located at the bottom right corner.
Choose Adjust Date/Time.
Then, toggle the Set time automatically and Set time zone automatically options to On.
That’s it. Now, you just have to reboot your device to save the changes.

Fix 3: Repair Office Installation

There is a chance that your Microsoft Office installation files may be corrupted, which is why you are getting this problem.

So, I would suggest you you must repair the office installation using the steps mentioned below:

Open Control Panel.
Go to the Programs And Features.
Now, find Microsoft Office on the installed apps list.
Then, right-click and select Change.
Finally, choose Repair and perform the on-screen instructions to repair your Office installation.

Fix 4: Run SFC & DISM Scan

There are some users who reported that by running the system file check and DISM scan, they were successfully able to resolve the Microsoft Office error code 135011.

Therefore, you must also try this out using the steps mentioned below:

Open the CMD using admin rights.
Then, execute this command: sfc/scannow
Afterwards, check if the issue gets resolved and if not, then execute the following commands one by one:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Fix 5: Make Sure you have Office’s Latest Version

Having the latest version of Office is very important to make sure that everything is working fine.

However, in case you still haven’t tried this fix, then make sure to try this using the steps mentioned below:

Open any Office software such as Excel or Word.
Then, go to the File and click on Account.
Afterwards, tap on the Update Options.
Finally, hit the Update Now.

That’s it. Now, wait until the Update is done. However, once it is done, rerun the app and see if the “We’re sorry, something went wrong and we can’t do this for you right now. Please try again later. (error code: 135011)” error message still appears while signing up.

Fix 6: Reset Office Activation

If none of the methods work for you, then resetting the office activation will help.

You must try resetting Office activation using the steps mentioned below to troubleshoot the error code 135001:

Initially, close the Office app.
Press Windows + R, type CMD and hit the Enter.
Type the following commands one by one and press Enter after each:
cd %ProgramFiles%\Microsoft Office\Office16
cscript ospp.vbs /dstatus
cscript ospp.vbs /unpkey:<Last 5 Characters of Product Key>
cscript ospp.vbs /inpkey:<Your Product Key>
cscript ospp.vbs /act

Fix 7: Check The Credentials

Sometimes, we may enter the wrong Microsoft account credentials, which is why we are having this problem.

So, you must have to double-check whether you have entered the correct ID and Password.

Fix 8: Get Help From Microsoft

Still on the same boat? If yes, then you must get help from the Microsoft officials. However, in case you don’t know how to get help in Windows, check out this guide to know how to do this.

Also Read:

So, that’s all I’ve for you on how to fix the Microsoft Office error code 135011 issue. It’s my hope that this guide has helped you. For further help, comment below and let us know.

Microsoft Office Error Code 135011 | How to Fix

What is Microsoft Office Error Code 135011?