Last updated on February 9th, 2024 at 02:49 am
Microsoft error code AADSTS50020 has its origins in the Azure Active Directory error. Using Azure AD, you can secure your data and comply with industry regulations by utilizing multifactor authentication and conditional access.
As part of Azure AD, you can take advantage of comprehensive reporting and auditing tools to meet compliance requirements. But this kind of error may bother you for sure. However, to get rid of the error AADSTS50020, please stay with us until the end, as we’ve some effective solutions.
What Are The Potential Causes of Microsoft Error Code AADSTS50020?
- The user has not authorized the CIPP-SAM application. To refresh the permissions, go to Settings > Tenants > Refresh.
- A guest user is used in this tenant for this tenant’s CIPP authorization.
- It is possible that Conditional Access policies are blocking your access. Make your CSP tenant an exception for servicesProvider.
- It is not possible for CIPP to function unless you add the user to the appropriate group(s).
- Unsuccessful login attempt with a wrong password.
- The AADSTS50020 error occurs if Multi-Factor Authentication (e.g., a mobile app or a text message) fails.
How to Fix Microsoft Error Code AADSTS50020
No matter what the reason why you are getting this problem, the good news is that we have some sort of solution that will surely help you solve the AADSTS50020 Microsoft error code:
Fix 1: Incorrect Login Credentials
It is important to check your credentials when troubleshooting login issues with Azure Active Directory. Your Microsoft account or organization’s account username and password must be entered correctly.
When users accidentally use a Windows credential different from their Microsoft credentials, sign-in errors can occur. If you double-check and make sure the authentication details you provided are correct, you can avoid problems related to incorrect login information.
You should verify the accuracy of both your username and password before proceeding with any other troubleshooting steps.
Fix 2: Restart Computer
When you cannot access Microsoft Azure Active Directory, restarting your computer can help. If you are experiencing Microsoft error AADSTS50020, you can use this method to resolve the problem, which is usually caused by technical glitches and login issues.
It is essentially the act of restarting your computer that “refreshes” the system and resolves any temporary issues or errors that may have been affecting Azure’s login process. Therefore, if you’re having problems logging into your Microsoft AAD account, try rebooting or shutting down your computer and turning it back on again.
Fix 3: Unlock the User Account
To continue on Azure, you may need to unlock the user account if the error AADSTS50020 message indicates that it is locked. But how? Don’t worry! Here are the steps to do so:
- Access the Azure portal using your administrator account.
- To access users, navigate to Azure Active Directory.
- Then, simply tap on the Users.
- Click on the locked-out user account to select it.
- To unlock the account, click “Unlock.”
Fix 4: Check Multi-Factor Authentication (MFA)
You must check the multi-factor authentication MFA using these steps if the above two methods do not resolve the Microsoft error code AADSTS50020 issue:
- Make sure that the second-factor authentication has been successfully completed if MFA is enabled.
- Ensure there are no issues with the device or the app if using a mobile app.
Fix 5: Clear Browser Cache and Cookies
In some cases, cached data in a browser can cause authentication issues. If you cannot log in due to the Microsoft error code AADSTS50020 issue to your Azure Active Directory, clear the cache and cookies and try again.
- Initially, tap on the three vertical dot icons.
- After that, tap on Settings.
- Now, hit the Privacy & Security.
- Thereafter, hit the Clear Browsing Data option.
- Thereafter, select all the boxes, checkmark them, and select the Time Range to All.
- Then, hit the Clear Data option. If you ask, then confirm your action.
Fix 6: Monitor Azure AD Sign-Ins
Keep track of and analyze the authentication activities within Azure Active Directory (Azure AD). In the Azure AD portal, the “Monitor Azure AD Sign-Ins” feature enables administrators to see who is signing in, from where, and which applications are being used.
It is critically important to monitor the system for security, compliance, and troubleshooting purposes. Furthermore, this will and may resolve the Microsoft AADSTS50020 error code. Here’s how it’s done:
- Visit the Azure Active Directory page in the Azure portal.
- You can now select the Monitoring option.
- Then tap Users Sign-ins.
- Investigate recent sign-in attempts and look for anomalies.
Fix 7: Seek Microsoft Support
It might be time to seek help from Microsoft Support if the issue persists after trying the above solutions. If you receive an error message such as Microsoft error code AADSTS50020, please provide details about the issue, the steps taken, and the error messages you received. After that, they will surely help you out resolve this unwanted error.
Can The Azure AD Premium Feature Help Prevent AADSTS50020 Errors?
The privileged identity management feature of Azure AD Premium allows you to manage access to Azure resources with advanced capabilities such as Conditional Access, Identity Protection, and Privileged Access Management. By leveraging these features and implementing risk-based access policies, authentication errors like AADSTS50020 can be reduced.
How Can I Monitor for Potential AADSTS50020 Errors in My Azure Environment?
If you observe any patterns or anomalies related to authentication failures in Azure AD Sign-In logs, you may have an AADSTS50020 error. In addition, configuring alerts for authentication-related events and staying informed about Azure Service Health status can help you proactively identify and fix issues.
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Do you get the Microsoft error code AADSTS50020? Well, if so, then I hope that the methods mentioned in this guide have helped you resolve this problem. However, in case you have any further queries, please comment below and let us know.
